Seedance 2

Privacy Policy

Please read our privacy policy carefully.

Questions about your privacy? Contact us:support@seedance2ai.io

Last Updated: February 16, 2026

Introduction

Welcome to Seedance 2 AI Video, the AI-powered video generation platform that supports multiple cutting-edge AI models including Seedance 2, Kling, Veo 3, and more. At Seedance 2 AI Video, your privacy is of utmost importance to us, and this privacy policy outlines how we collect, use, and protect your personal information when you use our AI video generation services.

Information Collection and Use

We collect the following types of data to provide you with a better experience while using Seedance 2 AI Video:

1. Account Information

  • What We Collect: Your name, email address, and any other information you provide when creating an account (via third-party authentication providers such as Google or GitHub).
  • Purpose: To manage your account and provide customer support.

2. Usage Details

  • What We Collect: Information about how you use Seedance 2 AI Video, including your video generation interactions, features accessed, usage frequency, and creative workflows.
  • Purpose: To analyze user engagement and improve our AI video generation capabilities.

3. Device Information

  • What We Collect: Data regarding the devices you use to access our platform, such as device type, operating system, and browser type.
  • Purpose: To optimize our services for different devices and ensure compatibility.

4. Creative Content and Processing Data

  • What We Collect: Images and videos you upload for processing, text prompts you provide, and generation parameters you specify when using our AI features.
  • Purpose: To process your requests and generate videos according to your specifications.
  • Important Privacy Commitment: We do not use your uploaded images, videos, or generated content to train our AI models. Your creative content remains private and is used solely for providing you with the requested generation services.

5. Cookies

  • What We Collect: Small data files placed on your device that help us track user preferences and improve user experience.
  • Purpose: To enhance the functionality of our services and personalize your experience.
  • Advertising and Analytics: We and our partners (such as Meta, Google, and Microsoft) also use cookies, pixels, tags, and similar technologies — including the Meta Pixel, Google tags, and the Microsoft UET tag — to measure how our advertising performs, track conversions, and show you and similar users more relevant ads. See the Advertising and Marketing section for details and your choices.

6. Payment and Billing Information

  • What We Collect: Information regarding your payment methods, such as credit card details, billing address, and any details required for transaction processing via our payment processors (Stripe, PayPal).
  • Purpose: To facilitate billing and payment processing for subscriptions and credit purchases.
  • Note: We do not directly store your full credit card numbers. Payment processing is handled by our third-party payment processors in compliance with PCI DSS standards.

Data Storage and Security

We take the security of your personal information and creative content seriously. The data we collect is stored securely on our servers with enterprise-grade security measures including encryption, access controls, and secure processing environments to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and creative works. However, please be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure, and we cannot guarantee its absolute security.

Information Sharing and Disclosure

We do not sell your personal information for money, and we do not rent or trade it to third parties. We share personal information only in the following limited circumstances:

  • To comply with legal obligations or respond to lawful requests from public authorities.
  • To protect our rights, property, or safety, or that of our users or others.
  • To provide services through trusted third-party partners who assist us in operating our platform or conducting our business, subject to confidentiality agreements.
  • With advertising and analytics partners (such as Meta, Google, and Microsoft) to measure, operate, and improve our marketing, as described in the Advertising and Marketing section below.

Advertising and Marketing

We promote Seedance 2 AI Video through advertising platforms such as Meta (Facebook and Instagram), Google, and Microsoft (and other similar advertising partners), and we measure how our advertising performs. Importantly, we never use the images, videos, prompts, or other creative content you upload or generate for advertising purposes — the practices below relate only to account and event data such as your email address and actions like sign-ups and purchases. To do this:

  • Measurement tools: We use pixels, tags, and similar technologies on our website (such as the Meta Pixel, Google tags, and the Microsoft UET tag) that collect device and usage information and cookie identifiers (for example, _fbp and _fbc) to measure conversions and the effectiveness of our ads.
  • Information we may share: We may share certain information with these advertising platforms, including a hashed version of your email address — a non-readable code that cannot be reversed — together with device identifiers and event data such as sign-ups and purchases. We only share information that you have provided to us and that we are permitted to share for this purpose, and such hashed identifiers remain personal information under applicable data protection laws. This information is used to (a) measure and attribute the performance of our advertising, (b) build audiences for our ads — including audiences based on people who have already interacted with us (custom audiences) and audiences of people with similar interests (lookalike or similar audiences), and (c) deliver more relevant ads to you and to people with similar interests.
  • How partners use it: These platforms process this information in accordance with their own privacy policies. We encourage you to review these partners' privacy and ad-settings pages to understand and control how they use your data.

Your choices: You can control or opt out of these practices using your browser or device ad-personalization controls and the advertising platforms' own tools — for example, Meta's ad preferences and Off-Facebook Activity, Google's Ads Settings, and Microsoft's ad settings. You may also contact us at support@seedance2ai.io to ask us to remove your information from the custom audiences and customer match lists we share with these advertising platforms, or to opt out of having your information used to build such audiences.

Children's Privacy

Our service does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

Opt-Out

You may choose to opt out of certain data collection and usage practices. To opt out of marketing emails, please click the "Unsubscribe" link in the emails or adjust your preferences through your account settings. You can also contact us at support@seedance2ai.io. To control advertising and cross-platform tracking specifically, see the options in the Advertising and Marketing section.

Delete Your Personal Data

You have the right to delete or request that we assist in deleting the personal data that we have collected about you. You may update, amend, or delete your information at any time by signing in to your account and visiting the account settings section. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.

Please note that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

By using Seedance 2 AI Video, you consent to our privacy policy and agree to its terms. Thank you for trusting us with your creative content!